About Us

About The Haven Rest Home

The Haven Heights is a warm, family-run care home that has proudly supported the community since 1982. Over the years, the home has been thoughtfully modernised and extended to provide a safe, comfortable, and fully accessible environment for all residents. With a passenger lift offering access to both floors and well-designed communal areas, residents are free to enjoy the entire home with ease.

We offer welcoming spaces including three lounge areas—a spacious library-style lounge, an upper-floor TV lounge, and a quiet relaxation corner—ensuring residents have the freedom to socialise, unwind, or enjoy peaceful moments. Every bedroom is equipped with an en-suite toilet and washbasin, with adapted bathrooms and shower rooms available to support a variety of mobility needs.

About

Our Story

To enhance daily life, The Haven provides a range of convenient on-site facilities such as a salon area with visits from a qualified hairdresser twice a week, a small shop for everyday essentials, and optional daily newspaper deliveries from a local newsagent. Our beautiful, well-kept back garden offers a calming outdoor retreat for residents and visitors to enjoy.

The home came under new management in June 2020 and, later that year, became an Approved Training Centre—achieving full compliance in September 2021 and every year since. This reflects our ongoing commitment to professional excellence and staff development.

A Home Away from Home

The Haven Heights is a warm, family-run care home that has proudly supported the community since 1982. Over the years, the home has been thoughtfully modernised and extended to provide a safe, comfortable, and fully accessible environment for all residents. With a passenger lift offering access to both floors and well-designed communal areas, residents are free to enjoy the entire home with ease.

We offer welcoming spaces including three lounge areas—a spacious library-style lounge, an upper-floor TV lounge, and a quiet relaxation corner—ensuring residents have the freedom to socialise, unwind, or enjoy peaceful moments. Every bedroom is equipped with an en-suite toilet and washbasin, with adapted bathrooms and shower rooms available to support a variety of mobility needs.

Why Choose Us?

Choosing the right care home is an important decision, and at The Haven Rest Home, we are committed to providing a safe, supportive, and nurturing environment where every resident feels valued, respected, and truly at home. Our approach combines professional care with genuine warmth, ensuring comfort, dignity, and peace of mind for residents and families alike.

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Family-Run with a Personal Touch

We offer a welcoming atmosphere built on trust, compassion, and long-standing community values. Every resident is treated like part of our extended family.
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Person-Centred Care Plans

We take time to understand each individual’s needs, preferences, and routines. Our tailored care plans focus on promoting independence, comfort, and emotional well-being.
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Modern, Comfortable & Accessible Facilities

From en-suite bedrooms and adapted bathrooms to multiple lounge spaces and a relaxing garden, our home is designed for safety, accessibility, and everyday comfort.
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Highly Trained & Caring Staff

Our team is fully trained and continuously upskilled, especially since becoming an Approved Training Centre in 2020. This ensures high-quality, consistent care built on best practices.
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Strong Focus on Safety & Well-Being

With nurse call systems in every room, secure surroundings, and attentive staff available 24/7, we prioritise resident safety and peace of mind at all times.

Visit Us Today

Proudly registered with the Hampshire Care Association and a member of the Skin Care Society, The Haven Heights continues to uphold the highest standards of care, safety, and compassion—providing a truly homely environment where residents feel valued, supported, and at ease.